We understand there are situations where customers are currently unable to travel due to a site closure
or a cancellation of an event. In these situations, if your purchase and travel dates are included in our
Peace of Mind Policy, we are offering the ability to cancel your trip without a fee and we will give
you an eVoucher for the value of the tickets that can be used for up to a year.
To request a trip eVoucher in exchange for your cancelled tickets, provide the confirmation
number and the details below. Once completed, we will email you with the details of your eVoucher.
The e-Voucher can only be redeemed by contacting our Group Sales center at (844) 477-8747.
Please note, we are currently experiencing an extremely high demand, so please
do not call to check on your request as it may further delay our response.
Original Ticket:
- Must be issued by Greyhound Group Sales
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